Srneas
We are grateful for your visit ❤
Srneas is a eco friendly, ethically made, clean, no waste, slow, sustainable and personalized fashion We believes in making dreams into reality. We provide an unparalleled selection of quality products, an easy shopping experience, expedited shipping offers, and exceptional customer service. Check out our collection today.
Our story
Srneas is the physical representation of a childhood dream.
A young child, no older than a decade, who watched her mother sew the most wonderful creations, which were used at home, proudly worn and carried by her. Feeling like a real life princess of a middle class family. What she did know was everything was made for her and only her.
As the child grew, so did the dream. Eventually shared by the mother herself the seed was planted, nourished, sprouted and was now growing larger and larger amid difficult situations, life and circumstances.
Now at 25, I recognise every princess is a warrior
As a self-taught designer, who learnt from not only her errors but her situations, I, today present to you, a dream:- to fulfil every possible dream of every warrior princess cause we simply deserve the best.
Please don’t hesitate to contact us with questions, comments or suggestions.
contact us
Thanks for your interest in Srneas. For more information, get in touch with us. We look forward to hearing from you.
Dehradun, Uttarakhand, India
09548858525
Shipping and Delivery
For all orders above Rs. 1000, shipping is done free of cost. A shipping charge of Rs. 99 is applicable to all orders under INR 1000.
Please refer to the product page for estimated shipping and delivery timelines for both domestic and international orders. From the time of order placed, it might take around 5-7 days for domestic orders and 7-10 days for international orders to reach you.
If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
Returns and Refunds
Our field executive will pick up the product in 5 business days, however, it might delay at times due to a specific issue from the courier partners in the zone or state.
Refund will be initiated in 24-48 hours upon successful pickup as per the Returns Policy. The refund amount is expected to reflect in the customer account within 5-7 business days
Most of our products are eligible for return and refund for domestic orders. items that are made to order are not eligible for returns. The return and replacement policy for every product shall be clearly mentioned on the product page. Please note that international orders are not eligible for returns or replacement. If the product is eligible for return, we request you to initiate return request within 7 days of delivery
cancellations
You can cancel an order when it is in packed/shipped status, as long as the cancel option is available on App/Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made
The order cannot be cancelled once it has been shipped and, in such case, you can refuse the package at the doorstep. The amount of the purchase shall be initiated as soon as the product is picked up by the delivery executive.
We will process your refund within 2 business days in case of cancellation of an order.
In case of returns, we will refund the money after the product has been picked up by our courier partner. It can take 5- 7 days to reflect into your bank account as per the bank timelines.
If your order is a 'made-to-order' piece, you can cancel within 24 hrs of placing it by writing to customer care
If the order or the item(s) that you want to cancel have not been shipped yet, you can cancel the order directly through your "My order" section.
If you have placed the order as a guest, signup/sign in with the email that you have used while placing an order and you can then track/cancel order through "My Order" section.
In such cases, the order will be cancelled and the money will be refunded to you within 48 business hours after the cancellation request.
Our Privacy Policy
Your Data is Secure
It is our policy to respect your privacy regarding any information we may collect while operating our website.
PERSONAL INFORMATION
Before using certain parts of any srneas.com or ordering Products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to User’s name, shipping and billing address, email address, and contact information. These kinds of personal information are used for billing purposes, to fulfil orders. If we encounter a problem when processing the order, your personal information may be used to contact you.
By registering at srneas, you agree that all information provided in the registration data is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate.
DISCLOSURE OF INFORMATION
srneas discloses personal information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on srneas’ behalf or to provide Services available at srneas site, and that have agreed not to disclose it to others.
Srneas will not rent or sell personal information to anyone. Other than to its employees, contractors and affiliated organizations, as described here, we disclose personal information only in response to court order or other governmental request, or if\when srneas believes in good faith that disclosure is reasonably necessary to protect the property or rights of srneas, third parties or the public at large.